Delivery of products:

The home delivery service brings you the following benefits:

If you bought from the transport costs 20 lei.

The standard delivery time is 3 business days from the date of placement of the order for the products in stock.

The delivery term refers to the orders for which you have chosen the “online card” payment.

If you have chosen a different payment method: bank payment order, the delivery term is calculated from the payment date.

What are the terms of shipment?

If the carrier does not find the recipient at the address mentioned on the package within the specified time frame, he will deliver the package 2nd day at no extra cost.

If a parcel can not be delivered repeatedly, it will be returned to CAPITAL BRAINS GEORGIA LLC.

Upon customer request, CAPITAL BRAINS GEORGIA LLC will make a new shipment with payment to the consignee. If and when the attempt fails for reasons that are independent of CAPITAL BRAINS GEORGIA LLC or carrier, the customer will switch to the advance payment for the following orders.

In situations where it is necessary to reprogram the transport or it is delayed due to major forces (floods, snowy access routes, impractical access, etc.), we reserve the right to transport only to the practicable area.

What are the terms to unpack the package?

Please open the package in the presence of the delivery agent. If the product is not in perfect condition, you can refuse the order by completing a Verification Report, which you can forward to:

Subsequent complaints about product integrity, if no damages have been reported on the shipping document, will not be accepted.

Right of return of products:

We believe in the quality of the products we sell, so any purchased product can be returned if you are not happy with it within 14 days of receipt, without further explanation and at no additional cost. The only condition is that the product is returned intact (exactly in the same condition as it was delivered to you).

Even if you purchased the wrong product, you can return it within 14 days, without any explanation, according to the legislation in force.

CAPITAL BRAINS GEORGIA LLC will refund the amount within 14 days from the date of informing CAPITAL BRAINS GEORGIA LLC by the CUSTOMER on his decision to withdraw from the CONTRACT by bank transfer (the client must specify in writing the bank account in which he wishes to receive the money).